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EMBARGOED TO 0001 WEDNESDAY MAY 31 EDITORIAL USE ONLY Beryl Fairclough, 76, from Barnsley, during a photoshoot with Rankin as part of a new exhibition led by NHS Charities Together, which celebrates the rich history of NHS charities ahead of the NHS' 75th anniversary on July 5. Issue date: Wednesday May 31, 2023.

Photographer
Matt Alexander
Agency
PA
Location
London, UK
Date taken
31 May 2023, 14:06
Copyright
PA Wire/PA Images

Case Studies Videos

A case study video is a piece of persuasive content that businesses use to illustrate the value of their products or services, through the telling of real customer success stories. It’s a customer testimonial video that adds authenticity to your marketing efforts for example. S

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A general view of the PA newsroom at The Point in Paddington, London.

Photographer
Jordan Pettitt
Agency
PA
Location
London, UK
Date taken
24 September 2026, 13:46
Copyright
PA Wire/PA Images

Case study or testimonial videos can illustrate how a business solves a particular customer problem or meets a particular need. They can also add a personal element that’s difficult to replicate with purely a text-based or animated video.

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A general view of the PA newsroom at The Point in Paddington, London.

Photographer
Jordan Pettitt
Agency
PA
Location
London, UK
Date taken
24 September 2026, 13:46
Copyright
PA Wire/PA Images

What is a case study video

A case study video is a piece of persuasive content that businesses use to illustrate the value of their products or services, through the telling of real customer success stories. It’s a customer testimonial video that adds authenticity to your marketing efforts for example. Successful case study driven videos. Successful case study videos can include on-camera interviews with customers, show how your business solves a specific customer problem, use stats and figures to back up the customer’s story and focus on the benefits, not the features.

Placeholder awaiting a real image

A general view of the PA newsroom at The Point in Paddington, London.

Photographer
Jordan Pettitt
Agency
PA
Location
London, UK
Date taken
24 September 2026, 13:46
Copyright
PA Wire/PA Images

Benefits of a case study video

Interviewing clients and customers helps to humanise your product or service, showcasing how they work in real-world situations. Combining emotion and versatility, they give your target audience an insight into what your business can do for them.

You can use a video case study across a variety of marketing channels, and you can even edit specific scenes and lines to use for other purposes, like for social media. Unless your products change drastically, case study videos offer evergreen content that stays relevant for years.

When they’re properly executed, a case study video can be a powerful tool through which to create interest in your products and services, drive engagement and grow your business.

Talk to the Assignments team

T: +44 (0)20 7963 7163 · E: assignments@pa.media